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Dear Taxis Mauritius,
Arriving from Sydney, Australia, in late June 2006,
my wife and I had the pleasure of using Taxis Mauritius
for our transfers from SSR International Airport to
Beau Rivage resort at Belle Mare on the east coast.
I subsequently booked a one day tour of the Island's
south because I was so impressed with the great service
particularly the warm welcome, with your driver Sakhawat
meeting us inside the airport with a sign with our names
on. This made us feel very special indeed. The transfers
and tour prices were most competitive and the best,
with no hidden extras. No need to haggle for a reasonable
fare with all the taxi drivers waiting at the airport
either, and then adding extra for my wife and extra
for baggage etc.
I had booked your company after finding your website
during a Google search to find out the cost of taxi
transfers in Mauritius.
The booking was done in November 2005 and my holiday
was in June 2006. I must say the email replies I received
over that time were extremely courteous and more importantly
so helpful, not only about my transfers but in answering
questions I had about arriving in Mauritius, as this
was my first trip overseas.
What other taxi service in Mauritius or anywhere else
in the world would complete all transfers and also a
tour and only ask for payment on arriving back at the
airport, 7 days later. Your trust that you put in us
and no doubt in all your clients is more than anyone
could expect, we really apreciate that fine gesture.
Lastly I must state that your driver Sakhawat is a fine
ambassador for Taxis Mauritius and tourism in Mauritius.
Nothing was a trouble or a problem. My friends will
not believe me when I tell them that when we went on
our tour I left my Visa card and my Rupees in the hotel
safe and without asking, Sakhawat passed 1000 rupees
to me and said, "is this enough to get you by today,
or I can lend you more". On returning to Beau Rivage
I asked him to wait so I could go and get the money
to repay him. He said, "No worries, You can pay
me when I take you back to the airport on the day you
leave.
Furthermore, I handed the transfer, tour money and the
1000 rupees Sakhawat lent me, in an envelope and asked
him to check it before we went into the airport and
headed back to Australia. He put it in his pocket and
said, "no need to check, I trust you!" Well
I am happy to say that trust was honoured.
I give you permission to use all or part of this letter
as a testimonial on your website or in any way you wish.
Anybody reading this can email me personally with any
questions on my experience in Mauritius, particularly
Beau Rivage of which I can not speak highly enough.
PS The highlight of our holiday in
Mauritius was when we had the privilege of meeting Sakhawat's
family that he is so proud of, a real family man who
talks about them whenever he can fit them into a conversation,
this really touched our hearts.
Sorry for such a long letter but if I had expressed
everything I really wanted to say, it would have been
much longer.
Kind regards
Wayne and Carol Trumble
waynetrumble@gmail.com
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